customer service, filing, patient care, pharmacy, scheduling, typing, communications
Emergency Nurses Association
Created and maintained user training materials for the new system, including the design of a web-based application and archiving of all IT applications.
Excellent customer service skills, including the ability to work with clients to develop and implement solutions to meet the needs of the client.
Ensure that all financial transactions are properly recorded and reported in a timely manner. Maintain and update the integrity of the data and the accuracy of the data.
Patient Care Coordinator
Provided excellent customer service to patients and parents by answering phones, providing quality service. Responsible for all patient care.
Performed research and data entry, prepared and filed all patient and patient information, and maintained confidentiality of all patients.
Provide excellent customer service to the patients by phone, in person, and via telephone. Maintain confidentiality of all patient information.
Assisted in the scheduling of patient appointments, and the pharmacy and patient service. Responsible for filing and maintaining all patients and patients.
Ability to research and resolve issues with the customer service department. Responsible for the daily processing of all incoming mail.
Research and resolve customer service issues and inquiries. Process and maintain patient information. Utilize Epic and other software applications to ensure that all patients are paid in a timely manner.