Created and maintained documentation for the IT department to ensure the integrity of the data and database Server, and the migration of the company’s.
Provided technical support for the organization, including creating and maintaining user accounts, security, and management of the SharePoint server.
Implemented and maintained Exchange 2010 and 2013 email accounts. Managed and monitored all the Office 365. This included the creation of new users, and the user accounts.
Provide technical support for the maintenance and troubleshooting of the Oracle database and application management system. This includes the creation of new documentation, and maintaining the documentation.
Provided documentation for the Oracle databases and applications using Microsoft EPM, and budgeting. Worked with the business users to identify and document the requirements.
Managed and maintained change management system using Lotus notes. Provided training to the users on the use of the application.
MD Anderson Cancer Center
Used JIRA to manage and maintain the database, web logic, and Oracle databases in production, testing and staging environments.
Provided support for the team in deploying the application in to the WebSphere portal. Used JIRA for tracking the issues and bugs.