Designed and developed Visio diagrams to demonstrate the functionality of the system. This includes the creation of the new business requirements, functional specifications, and the development of the solution.
Created and maintained the documentation for the credit card processing system, which included the creation of the business process flow, and the engineering of the new system.
Conducted business process reviews and developed the business case document. Worked with the client to gather requirements and develop the solution.
Developed and implemented business process and procedures for the fulfillment of the company. The program was used to develop a new system to be used by the client.
Developed and implemented a new audit program to improve IT solutions and reduce cost of the company. The team was to develop a Lean six Sigma process to streamline the process.
Created project plan, WBS, and architecture for the business Intelligence team to develop a new data warehouse. Managed the development of the training material.
Developed and implemented the prototype for the project to support the business requirements and the data warehouse infrastructure. Worked with the business and engineering teams to define the scope of the project.
Developed and managed the RFP process for the global marketing program to develop a new audit model for the IT department.
Developed a BI strategy for the offshore team to develop the business case. This included the creation of the new system and the process.
Responsible for creating and managing the business process flow diagrams and the audit trail for the IT team. This includes the creation of the WBS, project plan, and risk register.