John Pierce - Senior Consultant Resume Simple
SUMMARY
A highly accomplished and dynamic professional with over 15 years of experience in IT, business analysis, project management, and technical support. Extensive experience in managing and executing large scale projects in a variety of industries.
SKILLS
  • production support, helpdesk, production, purchasing, procurement, deployment, service, training, peoplesoft
  • mapping, project, sourcing, analysis, cases, reports, implementation, best practices, peoplesoft, management, gap analysis, use cases, procurement, integration, contract management, strategic sourcing, business process
WORK EXPERIENCES
  • 2017-12-252017-12-25

    Senior Consultant

    Ch Robinson

    • Providing 24/7 production support for the service Desk. Also, worked with the helpdesk team to resolve the issues.
    • Developed and implemented procurement and deployment procedures for the company. This included training and support of the team. Provided the technical assistance to the business users.
    • Manage PeopleSoft purchasing and support activities. Provide guidance and assistance to the team. Assist in the development of new processes and procedures.
    • Managed the development of a new product for the company. Created a new product for the customer. I was responsible for the creation of a custom application.
    • Created and maintained the documentation of the project plan, test cases, and test scripts. Conducted the UAT testing and provided the training to the users.
  • 2017-12-252017-12-25

    Senior Functional Consultant

    Finisher

    • Worked with business users to define project scope, requirements, business process flows, gap analysis, and functional requirements, use cases, integration, training, and user acceptance.
    • Developed and implemented procurement and procurement management system for implementation of the financial reports. Created a cost-benefit analysis and sourcing for the business.
    • Worked with business users to gather requirements, process flows, and scheduling, and implementation of Lean six Sigma methodology.
    • Created and maintained the PeopleSoft Financials for the financial reporting and procurement. This included the creation of the BOM, cost estimates, and cost estimates.
    • Responsible for the creation of the cost-benefit analysis and procurement of the program. Created and managed the risk register and risk mitigation plans.
    • Worked with business users to gather requirements, process flows, and change requests, including budgeting, forecasting, and deployment, and configuration of the business process.

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