Benjamin Wilcox - Technical Team Lead Resume Simple
I visualize solutions from the ground of technologies. I have worked in the IT industry since 2005, and have a passion for software development and management.
  • servers, imaging, com, technical support
  • operations, tcp ip, sap, ibm, qos, technical support, communications, network, problem resolution, hr, solutions, team lead, com, security, hardware, software, clients, inventory, desktop support, windows, training, payroll, workstations, outlook, client support, ms outlook, tcp, service
  • 2017-12-262017-12-26

    Technical Team Lead


    • Managed and supported the imaging and development of the servers. Coordinated with the client and the customer to resolve issues.
    • Responsible for providing technical support for the client and the I have been involved in the development of the application.
    • Developed a new system to support the company's IT department and the company. The project was to provide a complete overhaul of the existing systems.
  • 2017-12-262017-12-26


    University of Nebraska Medical Center

    • Responsible for the training and maintenance of the IBM service Desk software, network, and hardware for clients, including but not limited to, Outlook, Active Directory, and other systems.
    • Responsible for the troubleshooting of the network, LAN, and WAN solutions, including Outlook, Active Directory, and Exchange.
    • Hardware and software Troubleshooting: Responsible for the creation of a new network and security devices, including Windows communication, printers, and scanners.
    • O provided technical support for the entire company including the following: Basic, advanced, and troubleshooting of the Microsoft Exchange and SAP system.
    • Managed and maintained a team of over 200 employees in the US, Canada, and Mexico. This included the creation of a new system for the company.


 Mosteller & Associates