Jeffery Neal - Technical Support Manager Resume Simple
SUMMARY
To obtain a challenging position in the field of information technology where I can utilize my skills and experience to contribute to the growth of the organization.
SKILLS
  • qa, test plans, test, software, quality, quality assurance
WORK EXPERIENCES
  • 2017-12-262017-12-26

    Technical Support Manager

    Molina Healthcare

    • Worked with the development team to develop test plans and procedures to ensure that the product met the needs of the customer.
    • Worked with QA and quality assurance to ensure software releases were met. Maintained and updated all the existing systems.
    • Provide technical support to the customer and the development team. Worked with the business users to understand the requirements and develop the solution.
    • Worked with the customer to ensure that the product is delivered on time. I was able to deliver a high level of customer satisfaction.

 Investment Recovery Assoc. 

 EICAR test file