Marlene Bear - Program Manager Resume Simple
SUMMARY
Senior technology Manager with over 20 years of experience in the areas of program management, project management, business analysis, and technical support.
SKILLS
  • operations, million, project, staffing, satisfaction, web service, project plans, web, soap ui, soap, organization, ui, billing, integration, inspection, service
  • test, project, quality, reports, licensing, documentation, project plan, design, qa, management, process flow, jira, progress, dos, database, agile
WORK EXPERIENCES
  • 2017-12-252017-12-25

    Program Manager

    Press Ganey

    • Responsible for the development of a web service application for the wholesale retail organization. The project is to create a new product for the customer.
    • O responsible for the development of a new billing system for the customer. I was responsible for the creation of the use cases, and the use of the test and construction process.
    • Led the integration of a new product to support the closing of the life of the company. This included the creation of a new Service-Oriented process.
    • Implemented a new product life cycle for the use of the UI, and the use of the GPS receiver to create a case of a customer-centric gaming system.
    • Managed the development of a new product for the company. Worked with the client to develop and implement the use of the life cycle of the POS system.
    • Led the development of a new product for the customer service, including the use of the POS, and a million dollar market.
  • 2017-12-252017-12-25

    Project Manager

    Carver Vocational Technical High School

    • Documentation: design, development, test plan, and QA progress reports using Agile and JIRA. Used MS Excel for project management.
    • Coordinate with the client to ensure the successful completion of the projects, including the creation of a new system, and the maintenance of the data.
    • Worked with the development team to ensure that the highest level of customer satisfaction. This included the creation of a new system, and the process of the data.
    • Managed and coordinated the development of a new imaging system for the company. Developed a process to manage the scheduling of the database.
    • Developed and maintained a strong relationship with the client and the team. Created a detailed work plan and the schedule of the projects.
    • Created and maintained a strong working relationships with the client and the team to ensure the quality of the product.

 Training Solutions, Inc. 

 FinStat