Susan Mills - Senior Consultant Resume Simple
SUMMARY
To obtain a position in a progressive organization where I can utilize my skills and experience to improve the company's productivity and reputation. I am a highly motivated individual with a strong work ethic, and a passion for helping others.
SKILLS
  • management, cellular, service, microsoft, mentoring, customer service, coaching, retention, troubleshooting, word, trainer, billing, excel, microsoft excel
  • office, service, training, safety, customer service, cash, operations
WORK EXPERIENCES
  • 2017-12-252017-12-25

    Senior Consultant

    La Quinta Inns&Suites

    • Work with a team of 10-15 people to provide excellent customer service and customer relations. I have also provided support to the trainer and sales team.
    • Develop and maintain a strong customer relationship with the sales team and the business team. Conduct presentations and coaching sessions to ensure the best practices and tools.
    • I have a strong understanding of the company and the computer system, and ability to handle multiple tasks. I have also have the ability to work in a team environment.
    • Created and maintained a comprehensive calendar for the research team. Conducted training sessions and presentations. Performed data entry and other related tasks.
    • Develop and maintain training presentations and PowerPoint presentations for the management of the research team. Perform troubleshooting and problem resolution.
    • Perform all aspects of the recruitment and retention of residents. I am responsible for the preparation of the resident for the admission of the resident.
  • 2017-12-252017-12-25

    Customer Service Representative/Night time trainee Manager

    Whitsons Culinary Group

    • Managed the operations of the retail and staff, including security, and the use of the company. Ensured all office and equipment was properly maintained.
    • In addition to the company, I was promoted to the facility Director of the month. This included the opening of a new service Center, which included the training of all employees.
    • My duties included: The safety of the company, the facility, and the customer service. Also, I was able to work in a team environment.
    • Handled cash deposits and processed all invoices for the department. Communicated with vendors and suppliers to ensure proper payment.
    • Worked with the Director of the medical Director to ensure that the clinic is staffed and all the duties are completed in a timely manner.

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