Glenn Polhemus - Systems Engineer Resume Simple
SUMMARY
I am a highly motivated and results-oriented IT professional with over 15 years of experience in the information technology field. I have extensive experience in the installation, configuration, and maintenance of Windows Server, and Microsoft Exchange.
SKILLS
  • hardware, software, microsoft, repair, clients, software support, office, deployment, helpdesk, training, internet, communication, maintenance, intranet, software deployment, printers, servers, citrix, vmware
  • operations, microsoft, workstations, customer service, computer, insurance, network, engineering, collection, billing, it, clients, windows, training, audits, solutions, accounting, technical support, customer support, ups, access, underwriting, service
WORK EXPERIENCES
  • 2017-12-252017-12-25

    Systems Engineer

    Hamilton Southeastern High School

    • Performed maintenance of Citrix servers, Internet Explorer, and Blackberry server. This includes troubleshooting and resolving issues related to the training and administration of the company.
    • Managed Exchange Server installation, including troubleshooting, and maintenance of Microsoft Exchange 2010 and 2013. Implemented and maintained a new software service Desk.
    • Managed Exchange Server installation, including troubleshooting, deployment, and support of Exchange 2010 and Office 365. This includes managing the IT service Desk, security, and administrative issues.
    • Managed the helpdesk and repair of the network and Server environment. Provided training to the users on the Exchange of the company.
    • Responsible for the administration of Exchange Server 2003/2008, including Active Directory, Exchange, and email archiving.
    • Responsible for the administration of Exchange Server 2003, 2007, 2010, and 2013, including Active Directory, Exchange, and DHCP.
  • 2017-12-252017-12-25

    Account Executive

    Wal-Mart Supercenter

    • Worked with accounting, network, and service providers to ensure that all documentation are completed and maintained in a timely manner and in accordance with the customer requirements.
    • Provided training and support for the maintenance of computer systems, including the use of Microsoft access and Excel technology, and the ability to develop and maintain a variety of hardware and software.
    • Provide support for clients, including: implementation, maintenance, and training of the networking, wireless, and billing systems.
    • Responsible for the development and maintenance of the IT operations and support of the clients, including the following: software, hardware, and training.
    • Manage and maintain the customer service, including hardware, software, and maintenance, training, and support. Develop and maintain the database and system administration.
    • Led the development of a new healthcare system for the medical device, including: Electronic medical records, electronic health record, and Intrusion detection systems.

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