Paul Mattioli - Technical Project Manager Resume Simple
SUMMARY
Technical project Manager with over 10 years of experience in the IT industry. Proven track record of delivering high quality solutions to complex business problems.
SKILLS
  • management, salesforce, best practices
  • operations, software, stored procedures, quality, satisfaction, testing, api, windows services, web, windows, production support, printing, solutions, shipping, production, help desk, maintenance, manual, web services, service
WORK EXPERIENCES
  • 2017-12-252017-12-25

    Technical Project Manager

    Obstetrics

    • Collaborate with business partners to define best practices and standards for the development of the solution. Manage the delivery of the projects.
    • Managed the development of the Salesforce application for the company. I was responsible for the creation of a new product and the process of the system.
    • Provide technical expertise to management and support teams to ensure timely delivery of projects. Work with customers to identify and resolve issues.
    • Working with the business to understand the business requirements and translate them into technical specifications. Worked closely with the development team to ensure the quality of the product.
    • Manage the development of the project plan, schedule, and budget. Provide weekly status reports to senior management.
    • Responsible for the development of the project plan, schedule, budget, and risk management. Develop and maintain the project plan, schedule, and cost.
  • 2017-12-252017-12-25

    Principal Software Engineer

    Sears Holdings Corp

    • Implemented web services to automate maintenance and repair of customer satisfaction solutions. Designed and developed a new system to reduce manual intervention.
    • Provided production support for the customer service, including workflow, web API, and database maintenance. Worked with Windows services to create and maintain a WCF service.
    • Created and maintained a new website for the company. I was responsible for the maintenance of the company's proprietary software, including the creation of a custom shipping label printing system.
    • Designed and implemented a fully automated build process for quality control and operations. This allowed the testing team to help reduce the number of defects.
    • Developed and maintained a new data model for the company. Created and modified stored procedures, views, and functions.
    • Created a new help Desk ticketing system to track and report the status of the customer. This allowed the team to create a custom Endur application.

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