Paul Mattioli - Technical Project Manager Resume Simple
Technical project Manager with over 10 years of experience in the IT industry. Proven track record of delivering high quality solutions to complex business problems.
  • management, salesforce, best practices
  • operations, software, stored procedures, quality, satisfaction, testing, api, windows services, web, windows, production support, printing, solutions, shipping, production, help desk, maintenance, manual, web services, service
  • 2017-12-252017-12-25

    Technical Project Manager


    • Collaborate with business partners to define best practices and standards for the development of the solution. Manage the delivery of the projects.
    • Managed the development of the Salesforce application for the company. I was responsible for the creation of a new product and the process of the system.
    • Provide technical expertise to management and support teams to ensure timely delivery of projects. Work with customers to identify and resolve issues.
    • Working with the business to understand the business requirements and translate them into technical specifications. Worked closely with the development team to ensure the quality of the product.
    • Manage the development of the project plan, schedule, and budget. Provide weekly status reports to senior management.
    • Responsible for the development of the project plan, schedule, budget, and risk management. Develop and maintain the project plan, schedule, and cost.
  • 2017-12-252017-12-25

    Principal Software Engineer

    Sears Holdings Corp

    • Implemented web services to automate maintenance and repair of customer satisfaction solutions. Designed and developed a new system to reduce manual intervention.
    • Provided production support for the customer service, including workflow, web API, and database maintenance. Worked with Windows services to create and maintain a WCF service.
    • Created and maintained a new website for the company. I was responsible for the maintenance of the company's proprietary software, including the creation of a custom shipping label printing system.
    • Designed and implemented a fully automated build process for quality control and operations. This allowed the testing team to help reduce the number of defects.
    • Developed and maintained a new data model for the company. Created and modified stored procedures, views, and functions.
    • Created a new help Desk ticketing system to track and report the status of the customer. This allowed the team to create a custom Endur application.

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