Dorothy Samuels - Systems Administrator Resume Simple
IT professional with over 15 years of experience in the information technology field. I have worked in the IT industry. I have extensive experience in Windows Server administration, and network administration.
Installed Symantec Endpoint protection antivirus software for clients, including Exchange Server, email, and network printers. Worked with the Microsoft Dynamics AX 2012 to provide a comprehensive and accurate communication of the entire company.
Managed Exchange 2010, 2013, and Office365, including file system, distribution lists, and access control, and security, network, and administrative software.
Managed Exchange Server 2003/2007, 2010, 2013, and 2016, including installation of new software, file system, security, and maintenance of the company.
Managed Exchange 2010, 2013, and Office365, including file, print, and email accounts, and security management.
Responsible for all aspects of Exchange, Active Directory, and email accounts, including creating and managing user accounts, security, and access rights.
Managed Symantec Endpoint protection antivirus and security management system for the network operations Center. Implemented a new Exchange service to provide a Unified communication between the clients.
Maintained and managed computer systems, including routers, switches, Hubs, and phones. Worked with management to ensure that all software and hardware is properly documented and implemented.
Performed Active Directory administration, group policy, and group policies. Maintained and maintained computers and peripheral equipment. Repaired and repaired connectivity issues.
Configured and maintained network devices including communication, and phone systems. Blackberry Enterprise, Blackberry, and Smart phones.
Assisted in the configuration of the customer support and sales process. This included the creation of new accounts, and distribution of the account.
Act as a point of contact for the customer support team, including the sales, marketing, and communications.
Responsible for the sales and support of the company’s business and technical communications. The main contact Center is a single point of contact.