Grace Brown - Team Lead Resume Simple
SUMMARY
Highly motivated and dedicated professional with extensive experience in the medical field. I have a strong background in the healthcare industry. I have a proven track record of success in the health care industry.
SKILLS
  • training, patient, increase, operations, pharmacy
  • vaccinations, customer service, service, quality, healthcare
WORK EXPERIENCES
  • 2017-12-252017-12-25

    Team Lead

    Doubletree Hotel

    • Developed and implemented a training program for new hires to increase efficiency and increase patient base. Provided support to the Director of the company.
    • Develop and implement policies and procedures for the pharmacy operations. Supervise and train staff, including performance appraisals, promotions, and disciplinary actions.
    • Provided guidance and direction to the staff and the community. Served as a liaison between the district Director and the Vice President of the department.
    • Maintained and updated all records and files for the department. Prepared and submitted monthly reports to the Director. Assisted in the development of the annual budget.
    • Responsible for the development of the annual budget for the department. Develop and implement the program. Create and maintain a positive and effective work environment.
  • 2017-12-252017-12-25

    Staff Pharmacist

    My Home

    • Provided high quality customer service by assisting customers with Medical-related issues and providing vaccinations. Participated in the selection of new and refill prescriptions.
    • Prepared medications such as emulsions, liquids, powders and ointments. Consult with physicians and nurses regarding drug interactions.
    • Interacted with healthcare professionals to provide optimal care. Served as a resource for physicians. Supervised and trained technicians.
    • Maintained accurate records of all drugs, controlled substances and other pertinent information. Maintained proper storage and security conditions for all drugs.
    • Maintained a high level of customer satisfaction and provided feedback to pharmacy manager. Performed monthly audits of the pharmacy.
    • Performed drug utilization reviews (DUR) on all prescriptions. Resolved any issues with the prescription refill line. Communicated with prescribers and patients to fill prescriptions, review side effects, discuss drug interactions and resolve medication problems

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