Network monitoring, analysis, automation, replication, and performance tuning of HP-UX, IBM WebSphere, Java, Oracle, and SQL.
This involves working with the business users to understand the business requirements and fix the issues in the application. I also involved in the development of the data transformation and mapping.
Implementation of Siebel solutions, administration, service Desk, web Sphere and SQL server. Automation of various tasks and reports.
Responsible for production support and troubleshooting of Pega applications like Pega PRPC. Worked on routing and switching of the application.
Manage the development and implementation of a new platform for the customer. The troubleshooting of the application, and provides support for the automation of the BMC Remedy ticket system.
Automation of Oracle application installation and configuration management. Used Teradata utilities for data loading and performance tuning. Used Putty to monitor and manage the logs.
Bayada Home Health Care
Production support, automation, and administration of BMC Remedy tool, Oracle and SQL scripting, and monitoring. Worked with operations team to identify and resolve issues.
Worked with the business to understand the business requirements and provide the technical solutions for the project. This involves the analysis of the R&D, and the implementation of the OBIEE reports.
Work with sales and operations teams to develop and deliver new customer service management solution using PEGA, Java, and shell scripting.
Provide technical support for the Pega platform, including PEGA, Siebel, and Oracle automation. Work with the operations team to develop and maintain the data model.
Working with the business team to develop and implement the Pega monitoring system for the operations. Worked on the implementation of the new features of the application.
Work with the customer to identify and fix issues in the product and provide support to the team to deliver the automation solution for the Pega platform.