A highly motivated, results-oriented IT professional with over 10 years of experience in the field of information technology. Proven ability to lead and motivate teams to achieve maximum business goals.
monitoring, troubleshooting, office, ibm, as 400, computer, network, maintenance, switching, cabling, manager, reporting, pbx, service
Medicine Shoppe Pharmacy
Created and maintained a computer system for ShoreTel VoIP phone system. The project was to provide a Unified communications Manager for the service Desk.
Responsible for network maintenance, troubleshooting, and monitoring of the company PBX, including T1, T3, DS3 and ISDN.
Configured and maintained IBM AS400 system for reporting and tracking. The data is available to the client. Also, I have been able to work with the team to resolve any issues.