William Simas - IT Manager Resume Simple
To obtain a position in a dynamic environment where I can utilize my skills and experience to contribute to the organization's success. I am a dedicated and goal oriented individual with a strong desire to learn and grow.
  • operations, project development, project, administrative, compliance, vb, pci, windows, disaster recovery, network, implementation, backup, product development, telecommunication, windows 2003, pci compliance
  • operations, hp, microsoft, hp servers, iphone, microsoft office, server, network, communication, implementation, unity, wan, sql, hardware, wan lan, manager, vb, deployment, lan, office, fixed assets, management, blackberry, sql server, servers, cisco, network management
  • 2017-12-252017-12-25

    IT Manager

    University of Minnesota

    • Develop and maintain a comprehensive implementation of project plans, policies, procedures, and compliance for all projects and ensure that the data is in accordance with the company's policies and procedures.
    • Perform PCI compliance audits for all network hardware and networking equipment. Responsible for the development of new policies and procedures.
    • Oversee all aspects of the Windows and Macintosh OS, including disaster recovery, and hardware optimization. Ensuring that the highest level of data is available.
    • Provide technical support for all aspects of the company including: planning, designing, implementing, and maintaining the company's IT operations and the enterprise.
    • Manage and maintain all hardware and software for the company including Exchange, and the organization. The team consists of over 75,000 users.
    • Lead the design and development of a new VoIP phone system for the company to provide a real-time customer service for the organization.
  • 2017-12-252017-12-25

    Network Support-Helpdesk

    Fluor Corporation

    • Troubleshoot and resolve network hardware and Server issues. Act as a liaison between the IT and the IT service Manager and other departments to ensure that all devices are running smoothly.
    • Support and administration of Cisco VoIP phone system, including network, LAN, and VPN. Project management of Windows Server 2003/2008, and Citrix.
    • Manage and maintain Microsoft Office Suite, including installation of Cisco routers, switches, and VoIP phone systems. Provide support for all IT related issues.
    • Responsible for installation and support of Microsoft servers, switches, and T1 lines. I have been able to communicate with the network and the IT department.
    • Provided support for Citrix, iPhone, and Apple devices. IT includes implementation of Cisco Unified communication Manager (CUCM).
    • Troubleshoot and resolve network connectivity issues and basic connectivity issues. I have been able to work with the team to resolve any issue.

 Career Transitions, LLC 

 Business Software Alliance