Robert Steinle - Systems Analyst Resume Simple
SUMMARY
Experienced IT professional with a proven track record of success in the financial services industry. Skilled in all aspects of the software development life cycle (SDLC), including requirements gathering, analysis, design, development, testing, and implementation.
SKILLS
  • operations, service
  • proactive, documentation, leadership, iso 9001, quality, process development, project, manual, organization, management, audit, metrics, iso, quality management
WORK EXPERIENCES
  • 2017-12-252017-12-25

    Systems Analyst

    Christiana Care Health System

    • Managed the operations of the company to ensure the highest level of customer satisfaction. I was responsible for the development of the new product.
    • Worked with customers to ensure service level agreements were met. I was responsible for the development of the new system.
    • Created and maintained a comprehensive project plan for the department of Defense, medical and dental management. Worked with the client to ensure that all projects were completed on time.
    • Created and maintained a comprehensive project plan for the team to ensure that all projects are completed on time and within budget.
    • Performed system testing, system integration testing, and user Acceptance testing. Provided technical support to the team. Worked with the development team to ensure that the software is delivered on time.
    • Created and maintained project documentation, including project plans, schedules, and status reports. Managed and monitored the progress of the projects.
  • 2017-12-252017-12-25

    Analyst

    Ryan, LLC

    • Developed and implemented project documentation, including: ISO 9001/2000, quality metrics, and process improvement. Provided leadership and guidance to the team.
    • Developed and implemented proactive communication plan for the organization. This included the creation of a new audit process, and the training of the team.
    • Performed manual and automated testing of the program management process and procedures. Created and maintained a comprehensive process of the team to ensure that the processes are followed.
    • Created a process improvement program to improve efficiency and productivity. Led the development of a new SDLC process for the company.
    • Implemented and managed a process improvement program to improve efficiency and productivity by using Clarity and SDLC. Worked with the team to develop and implement a new process to support the development of a new product.
    • Managed and implemented process improvement initiatives for the program management team. This included the creation of a new process, and testing procedures, and tracking the work of the team.

 Rudolph Technologies, Inc. 

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