Melvin Goff - Client Solutions Manager Resume Simple
SUMMARY
Dynamic, innovative, and technology savvy leader with over 20 years of experience in the IT industry, including ten years of experience in the areas of software development, systems engineering, and business analysis.
SKILLS
  • network connectivity, integration, ibm, express, client service, installation, credit, network, deployment, technology, routing, rfp, pos, client support, credit card, infrastructure, retail, maintenance, coordination, service
WORK EXPERIENCES
  • 2017-12-182017-12-18

    Client Solutions Manager

    Anoka Ramsey Community College

    • Managed all aspects of the engineering, installation, integration, and maintenance of the ACI infrastructure. Responsible for the creation of new contracts, service agreements, and pricing.
    • Implementation of new wireless network, including the deployment of new and existing systems, and remediation of vulnerabilities. Responsible for the remediation of the credit card.
    • Responsible for the implementation of a new voice service, including a call Center, a remote access network, and IBM wireless solution.
    • Managed the implementation of a Cisco wireless network for the customer service provider. Responsible for the development of a new client-based solution for the field.
    • Responsible for the coordination of all aspects of the customer support and delivery of the Diebold solutions. The product was delivered on time and within the first time.
    • Developed and executed a training plan for the POS system. This included the creation of a new product, the process of the customer, and the phone system.

 MrPoultry 

 CDMS, Inc