Accomplished IT professional with over 15 years of experience in the information technology field. Proven ability to successfully manage multiple projects simultaneously while meeting deadlines and exceeding expectations.
Implemented a new security program to improve the efficiency of the IT department by providing guidance and mentoring to the team on the use of the enterprise.
Implemented IT strategy, policies, procedures, and best practices for the organization. This included the creation of a new change management process, and the implementation of a disaster recovery plan.
Implemented a new project management system to improve efficiency and effectiveness of the operations organization. Created a budget for the company to ensure that the highest level of customer satisfaction.
Implemented a Lean six Sigma methodology to improve the overall productivity of the organization, including the creation of a new PMO, and the process of improvement.
Infrastructure Management: Responsible for the budget, budgeting, and purchasing of the enterprise-wide data Center, including the creation of a new disaster recovery plan, and the implementation of a new facility.
Datacenter Manager / Sr. Systems Analyst
Implemented a high availability, fault tolerance, and disaster recovery solutions for the organization. Worked with the Citrix, and the remote offices to provide a secure and reliable solution for the company.
Designed, implemented and maintained Microsoft Server and network management system. Created and managed a datacenter for the IT department.
Managed Citrix XenApp farms and XenDesktop 7.x, including installation, maintenance, and administration of VMware Horizon View, Hyper-V, and virtual servers.
Manage and maintain all aspects of the infrastructure, including but not limited to: Windows 2003, 2008, 2012, Exchange 2010, Citrix, DHCP, DNS, DHCP, VPN, file Server, Internet services