Nelson Morrell - Technical Support Engineer Resume Simple
SUMMARY
To obtain a position in the field of information technology, where I can utilize my skills and experience in the field of the software development and implementation.
SKILLS
  • technical support, reporting, communications, liaison, r
  • computers, reporting, r, application software, computer, design, testing
WORK EXPERIENCES
  • 2017-12-252017-12-25

    Technical Support Engineer

    A Maceo Smith High School

    • Conducted market research and reporting for the company and its subsidiaries. Managed the communications between the client and the company.
    • Acted as a liaison between the technical team and the technical support department. This included the development of a new website, and the creation of a web-based application.
    • Assisted in the development of a new R&D project to help the company grow the business. I was able to develop a new process to be used by the client.
    • Managed the development of a new product launch for the company. Developed and implemented a web based app to track and manage the customer experience.
    • Created and maintained a database of all data for the company, which was used to track and report on the status of the project.
  • 2017-12-252017-12-25

    Software Engineer, R&D

    Performance Contracting Inc

    • Involved in the design and implementation of the computer system for the company. Responsible for the testing of the new software and reporting the data.
    • Implemented a new process for the use of a web-based application to track and report the status of the project.
    • Designed and implemented a new process for the use of the R&D system. The project was to be used to track the progress of the projects.
    • Developed and maintained a database of all hardware and software applications. Trained new employees on the system. Assisted with the development of the new software.
    • Performed data entry and loaded into the system for the use of the software. Created and maintained the user interface.
    • Develop and maintain user profiles, and other software applications. Manage the development of the new system and the application of the project.

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