Experience in writing and editing of quality reports, and mapping of results. Manage the development of workflow processes and procedures.
Assist in the development and implementation of databases, analysis and reports for clients. Manage and monitor the workflow of the program.
Provided support to the design and development of new and existing testing solutions. Implemented and maintained the quality assurance program.
Developed and implemented a system to improve the efficiency of the business and the client access database. Provided support to the management team in the development of new and existing processes.
Developed and implemented a new and innovative methods for the planning, implementation and evaluation of the best practices for the department.
Created and implemented a comprehensive and efficient management system for the client.net Result: Provided a better and accurate customer experience.
Led the development of a retail office, which included the creation of a new technology and the architecture for the business and operations.
Provided leadership and technical support to increase the efficiency of the workflow and quality assurance of the research team. Created and implemented a new system for the overall operation of the office.
Worked with the customer service team to develop and implement solutions to improve the efficiency of the business office. Increased client satisfaction by 20%.
Created and implemented a new database for the analysis of the retail and non-profit organization (R) and the development of the business intelligence system.
O increase the efficiency of the office by developing and implementing a new workflow model for the organization. It is a great experience with the company.
Managed the development of a new database for the clients and their families, which included the creation of a website for the organization.