workflow, project, architect, office, web, customer experience, hr, solutions, analytics, metrics, reporting, content management, project management, training, payroll, design, web analytics, data warehouse, management, integration, planning, service
Provide leadership to project management, business Intelligence, web analytics, infrastructure, and technical design, implementation, and training.
Led the development of a new ecommerce website for the IT leadership team, including the creation of a user-friendly dashboard for the collaboration, training, and operations.
Provide leadership to the development, training, and management of the PMO to improve the quality of the implementation of the new ERP system.
Collaborate with the development team to develop and implement usability testing, and user experience. Work with the UX Manager to define and document the requirements for the implementation of IBM.
Lead the development of a web application for the marketing department. I am responsible for the implementation of the Agile process to deliver the product on time.
Provide liaison between IT, business, development, and QA, including implementation of new business process, risk management, and analytics.
Ambrose Alli University
Led the design, development, and deployment of a web-based workflow solution for the mortgage origination system, including planning, budgeting, forecasting, and analytics.
Led the development of a new business Intelligence program for the global sales organization, including the creation of a new product management strategy, training, and analytics.
Managed the development of a bi-directional analytics solution for the HR, Payroll, and service management, including the creation of a new product roadmap, defining the scope, and the definition of user stories.
Developed and implemented a project management strategy for the CRM, analytics, data warehouse, and metadata. This included the creation of a new business Intelligence platform, and the reporting of the business.
Partnered with business stakeholders to define and execute a strategic roadmap for the global IT strategy, including the creation of a new product roadmap, defining the scope, and the development of the solutions.
Created a strategy for the company to improve the business process and publishing the analytics to the new product. Led the development of the company's first-ever-line ecommerce website.